Refund Policy

Refund Policy for Products Purchased Online

Unless the product is defective, products purchased online cannot be returned or exchanged.

Refund Policy for Products Purchased in Our Stores

Products purchased in our stores can be exchanged within 15 days when accompanied with a receipt. We do not issue refunds. Products must be unused and in original, undamaged packaging. There are no returns or exchanges on opened personal products.

Refund Policy for Class Passes and Memberships***

Class Passes and Memberships cannot be refunded or returned, exchanged or transferred between persons. 5, 10 and 20 class passes expire two years from date of purchase. Passes, memberships and annual memberships are valid at all locations.

Refund Policy for Gift Certificates

Gift Certificates cannot be returned or surrendered for cash or transferred between persons. Gift Certificates may be used at all locations.

Refund Policy for Workshops or Events

Upon registering for a course or workshop, payment is due within 48 hours to secure your place. Once payment has been made cancellation with refund or exchange may occur up until 48 hours prior to the course or workshop, with a 20 percent administration fee deducted. Within 48 hours no refund or exchange will be given. We will not refund or give credit for any missed sessions within a multiple session course or workshop.

Refund Policy for Pre-Registered Courses

Upon registering for a course or workshop payment is due within 48 hours to secure your place. Once payment has been made cancellation with refund or exchange may occur up until 48 hours prior to the course or workshop, with a 20 percent administration fee deducted. Within 48 hours no refund or exchange will be given. We will not refund or give credit for any missed sessions within a multiple session course or workshop. We are not responsible for any missed classes. They will not be refunded or exchanged for other classes or products.

Deposit for Teacher Training Programs

This deposit of $500.00 ( not subject to HST) is non-refundable and this deposit will be required to secure your spot.